Book early bird tours
Please book your tours at least 3 to 6 months in advance. Gorilla permits have limited availability, especially in the high and peak seasons (January, February, June, July, August, September and December)
COVID RESTRICTIONS
Rules in Uganda
All tourists and travellers are required to show Vaccination certificate or Negative PCR-test at the airport.
Visa
General information (important)
Nationals of the countries listed below are exempted from visa requirements for travel to Uganda. They do, however, need to have a current passport issued by their respective countries.
Members of COMESA: Angola, Burundi, Comoros, Eritrea, Kenya, Malawi Mauritius, Madagascar, Rwanda, Seychelles, Swaziland, Tanzania, Zambia and Zimbabwe.
Others exempted are: Antigua & Barbuda, The Bahamas, Barbados, Belize, Fiji, Gambia, Grenada, Jamaica, Lesotho, Malta, Sierra Leone, Singapore Solomon Islands St Vincent & the Grenadines, Tonga, Vanuatu, Italy (Only diplomatic passport holders) and Cyprus.

IMMIGRATION INFORMATION FOR INTENDING VISITORS TO UGANDA
1. For all visitors to Uganda not members of Comesa apply for tourist visas online.
2. Fill the form of visa application here: Welcome to Uganda Electronic Visa/Permit Application System (immigration.go.ug)
3. Every visitor will be required to carry a passport with validity beyond six months.
4. All arriving visitors will be required to fill in arrival declaration cards on arrival. The cards are available at the arrival lounge.
5. No arriving visitor should carry or convey substances or goods prohibited by customs. (Contact Uganda Revenue Authority website: www.ura.go.ug for details on prohibited substances under the “Customs Tax Guides” tab).
6. Visitors should not overstay their visa validity otherwise they will be subjected to a fine of U$ 30 per day and other appropriate legal action.
7. Where visitors seek to stay longer than the period granted on arrival, extension of the period should be sought from the Immigration Headquarters in Kampala before expiry of the initial visitor’s pass.
8. All visitors must comply with immigration legislation and other national laws of the country during their stay in Uganda.

For further information on immigration go to:  www.mia.go.ug
– Health and insurance
– Vaccination and medication
– Visit your health professional at least 4 to 6 weeks before your trip to check whether you need any vaccinations or other preventive measures.
– Make sure your Yellow Fever vaccination is up to date before arriving in Uganda.

Food and drink
Water used for drinking, brushing teeth or making ice should have first been boiled or otherwise sterilised/bottled. Milk is unpasteurised and should be boiled. Only eat well-cooked meat and fish, preferably served hot. Be sure to wash fresh produce well before eating and avoid raw foods in restaurants.
Other risks
Many of the lakes have Schistosomiasis (Bilharzia). If you do get infected, about which you won’t know until 1-2 months after contact with water, visit your family doctor or hospital.
Diarrhea disease and intestinal worms are also a concern and travelers should be careful what they eat or drink. Its adviceble to take extra probiotic during the trip.
Travel health insurance
You may want to look up the travel health insurance in your country before travelling.

Payment Policy
When booking a tour, we ask for 30% down payment and a full payment for the Gorilla Permit. (Permits can only be booked and secured by paying!)
The full payment of the Tour has to be done 6 weeks before starting the tour.
Sometimes our guest prefer to pay cash on arrival. This is also possible, but we need the payments for Gorilla Permits and Chimpwalks on our account at the time of booking. These are only guaranteed by paying to UWA (Uganda Wildlife Association)

Cancellation Policy
We have the following cancellation conditions:
Gorilla Permits in Uganda (rules by Wildlife Authority!)
91 days before tracking
70% refund

90-46 days before tracking
50% refund

45- 9 days before tracking
25% refund

8-0 days before tracking
no refund

Gorilla Permits in Rwanda (rules by ORTPN Rwanda!)
30 days before tracking
80% refund

30- 1 days before tracking
no refund